Shipping Policy
Effective Date: January 30, 2026
At FileProtectApp, we provide purely digital services to ensure immediate and secure access globally.
1. Digital Delivery Only
All products and services offered by FileProtectApp.com are digital subscription-based software services (SaaS). We do not ship any physical goods.
2. Access & Delivery Method
Once a customer successfully completes a subscription purchase, access to the software is granted electronically. Login credentials or account activation details are provided via email and/or direct access through our web platform. There are no shipping fees, no physical delivery, and no courier services involved.
3. Delivery Timeline
Immediate Access: In most cases, access is provided instantly after payment confirmation. Delayed Access (if applicable): In rare cases, access may take up to 24 hours due to manual account verification, security checks, or system maintenance. Customers will be notified via email if any delay occurs.
4. Geographic Availability
Since our services are delivered digitally, our software is available globally, subject to local laws and regulations, internet access availability, and compliance with our Terms of Service.
5. No Physical Shipping
As this is a digital service, there is no shipping address required, no shipping confirmations or tracking numbers, and no customs, duties, or import taxes.
Support & Delivery Issues
If you do not receive access or experience any issues, please contact us at: support@fileprotectapp.com
Response Time: Within 24–48 business hours